Shipping policy

Shipping Policy

Thank you for shopping with us at Nova Commerce LLC. Below you will find the details of our shipping policy to ensure a smooth and transparent delivery experience.

Processing Time
All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed slightly. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:

• Standard Shipping (U.S.): 5–10 business days

• International Shipping: 7–21 business days

Delivery delays can occasionally occur due to external factors beyond our control (e.g., customs, weather, carrier issues).

Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email with a tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties and Taxes
Nova Commerce LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Incorrect Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at [your contact email] so we can assist you and file a claim with the shipping carrier if necessary.